Elevate Your Customer Service - 21 Real Life Habits for Success® | Real Life Habits for Success® Audio Series with Jeffrey Benjamin

Elevate Your Customer Service - 21 Real Life Habits for Success®

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1.	Habit #1 Use a Friendly Greeting 02:46	buy track
2.	Habit #2 Determine the Life-Time Value of a Customer 01:01	buy track
3.	Habit #3 Under Promise and Over Deliver 00:49	buy track
4.	Habit #4 Share Your Positive Attitude 00:59	buy track
5.	Habit #5 Demonstrate an Attitude of Equality 00:54	buy track
6.	Habit #6 Provide Access to Information 00:54	buy track
7.	Habit #7 Listen to Your Customer 00:45	buy track
8.	Habit #8 Improve Your Voice Inflection 00:47	buy track
9.	Habit #9 Remember and Use Your Customers Name 00:42	buy track
10.	Habit #10 Return Phone Calls Promptly 00:42	buy track
11.	Habit #11 Take a Survey 01:05	buy track
12.	Habit #12 Take Ownership of Compliments 00:38	buy track
13.	Habit #13 Offer a Recovery Token 00:40	buy track
14.	Habit #14 Dont Take it Personally 00:56	buy track
15.	Habit #15 Deal With Complaints Immediately 00:37	buy track
16.	Habit #16 Understand the Goal of Your Customer 00:54	buy track
17.	Habit #17 Go the Extra Mile 00:51	buy track
18.	Habit #18 Give More Attention to Your Most Profitable Customers 00:54	buy track
19.	Habit #19 Interact at Networking Events 00:36	buy track
20.	Habit #20 Clarify the Message 01:10	buy track
21.	Habit #21 Stay in Constant Contact 00:56	buy track
22.	Elevate Your Customer Service Recap 02:31

released October 5, 2012

Produced by Zack Marsh of Breakthrough Training

Real Life Habits for Success® Audio Series with Jeffrey Benjamin Reno, Nevada

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